Effective date: July 22, 2026
These Terms and Conditions govern your use of Sunrise Press LLC's website, quotes, orders, design, printing, fulfillment, storage, communications, and related services. By using our services or approving an order, you agree to these Terms. Additional written quote, proof, product, promotion, or account terms also apply.
Quotes are based on the information provided and may change if specifications, quantities, files, materials, shipping, taxes, or production requirements change. An order is accepted when Sunrise Press confirms it. Payment is due as stated at checkout or on the invoice. We may pause or cancel work for nonpayment, suspected fraud, unlawful content, unsafe files, or material specification changes.
You are responsible for accurate dimensions, quantities, copy, spelling, color expectations, mailing data, permissions, and production specifications. You represent that you own or are authorized to use all submitted content. A proof approval authorizes production. Sunrise Press is not responsible for errors visible in an approved proof, low-resolution files, missing bleed, transparency, overprint, font, color-space, or other file-preparation problems not caused by us.
Screen and proof colors are approximations. Paper, ink, equipment, finishing, lighting, and normal production tolerances can cause variation. Industry-standard overruns, underruns, cutting, folding, registration, color, and finishing tolerances may apply unless a written agreement says otherwise.
Turnaround estimates begin only after required payment, usable files, proof approval, and other requested information are received. Estimates are not guarantees unless expressly agreed in writing. Shipping and delivery dates may be affected by carriers, weather, supply interruptions, equipment issues, emergencies, and events outside our reasonable control. Risk of loss passes as allowed by applicable law and carrier terms.
Custom work may become noncancelable once design, purchasing, setup, or production begins. Approved charges and completed work remain payable. Custom printed products generally cannot be returned for preference changes. Inspect orders promptly and report a claimed production defect with photographs and order details within five business days. If we confirm a defect caused by Sunrise Press, our remedy may be rework, replacement, account credit, or refund of the affected portion at our discretion, as permitted by law.
You retain rights in customer-provided content. Sunrise Press retains rights in its templates, methods, software, original concepts, and preexisting materials unless assigned in writing. We may retain files and records to fulfill orders, support reorders, resolve disputes, and meet legal duties, but storage is not guaranteed and is not a substitute for your own backup.
Sender and message types: Sunrise Press sends low-volume, one-to-one customer-care text messages about quotes, proofs, order status, pickup, delivery, scheduling, support, accounts, and service notices. This program is not used for promotional text blasts.
Frequency and charges: Message frequency varies. Most customers receive one to five messages per active request or order, averaging one to two messages per month. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Verbal opt-in: Customers opt in only during a customer-initiated phone call or in-person conversation. Before enrollment, a staff member identifies Sunrise Press; describes the messages; states the frequency and rates disclosures; gives HELP and STOP instructions and links to these Terms and our Privacy Policy; and asks for agreement. Enrollment occurs only after an affirmative verbal "yes." We record the number, consent date and time, staff member, consent method, affirmative response, and requested purpose. Silence, an order, a prior relationship, or a number on file is not consent. Consent is not a condition of purchase.
After enrollment, Sunrise Press sends: "Sunrise Press: You are opted in for order and customer-care texts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to cancel."
Opt out and help: Reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to opt out. Reply HELP, email support@sunrisepress.net, or call 801-984-5555 for help. Opt-out requests may take a short time to process, during which one confirmation may be sent.
Privacy: Mobile information and text-message opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
Do not use our services for unlawful, infringing, deceptive, abusive, harmful, or unauthorized content or activity. We may reject or stop work that could violate law, third-party rights, carrier rules, safety standards, or these Terms.
Except for express written commitments and rights that cannot be waived, services are provided "as is" and "as available." To the fullest extent permitted by law, Sunrise Press disclaims implied warranties and is not liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages. Our aggregate liability arising from an order will not exceed the amount paid for the affected order. Nothing excludes liability that cannot legally be limited.
You agree to defend and indemnify Sunrise Press from third-party claims, losses, and reasonable costs arising from content you provide, your lack of required rights or consent, your misuse of the services, or your material breach of these Terms, to the extent permitted by law.
Utah law governs these Terms without regard to conflict-of-law rules, and disputes will be brought in courts with jurisdiction in Salt Lake County, Utah, unless applicable law requires otherwise. We may update these Terms by posting a revised version and effective date. If any provision is unenforceable, the remaining provisions continue.
Sunrise Press LLC
10520 S 700 E, Suite 100
Sandy, UT 84070
Phone: 801-984-5555
Email: support@sunrisepress.net