Privacy Policy
Effective date: July 22, 2026
Sunrise Press LLC ("Sunrise Press," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit sunrisepress.net, request a quote, create an account, place an order, upload artwork, communicate with us, visit our location, or use our products and services.
1. Information We Collect
We may collect contact and account information; billing, shipping, tax, quote, order, and transaction details; artwork, designs, proofs, mailing lists, specifications, and other customer content; communications, call details, voicemails, text messages, consent records, and preferences; and device or usage data such as IP address, browser, pages viewed, approximate location, timestamps, and cookie identifiers. Payment card data may be collected directly by our payment processor, and Sunrise Press may not receive or retain the complete card number.
We may also receive information from payment processors, shipping carriers, fraud-prevention services, analytics providers, business partners, public sources, and customers requesting services involving another person. If you provide another person's on, you represent that you are authorized to do so.
i2. How We Use Information
We use information to provide quotes; process, produce, store, and deliver orders; manage artwork and proofs; administer accounts; process payments, refunds, taxes, and records; provide customer support; communicate about orders and services; send permitted marketing consistent with your choices; improve and secure our services; detect fraud or abuse; enforce agreements; protect rights and safety; and comply with legal, tax, accounting, and regulatory obligations.
3. How We Disclose Information
We may disclose information to service providers and production partners that support ecommerce, payments, file storage, communications, analytics, security, shipping, mailing, fulfillment, or specialty production; to professional advisers; to legal or safety recipients when required or reasonably necessary; in connection with a business transaction; or to a recipient you direct us to use. Providers may use information only to perform authorized services or as permitted by law.
Sunrise Press does not sell personal information for money. We do not share personal information with third parties for their independent marketing except at your direction or with your consent.
4. Email Communications
We may send transactional or relationship emails about quotes, proofs, orders, pickups, deliveries, accounts, and service notices. We may send marketing email as permitted by law. Use the unsubscribe link or contact us to opt out of marketing; necessary order and account messages may continue.
5. SMS and MMS Messaging
Sunrise Press offers a low-volume customer-care text program for quote follow-up, proof and order updates, pickup or delivery coordination, scheduling, support replies, and account or service notices. It is not used for promotional text blasts. Message frequency varies with each request or active order. Most customers receive one to five messages per active request or order, averaging one to two messages per month. Message and data rates may apply.
How consent is collected: During a customer-initiated phone call or in-person conversation, a customer may ask for text updates. Before the first message, a Sunrise Press staff member identifies Sunrise Press; describes the customer-care messages; explains that frequency varies and message and data rates may apply; provides HELP and STOP instructions and links to this Privacy Policy and our Terms and Conditions; and asks whether the customer agrees. We enroll the number only after an affirmative verbal "yes." We record the mobile number, consent date and time, staff member, verbal-consent method, affirmative response, and requested message purpose in the customer or order record. Silence, an order, a prior business relationship, or merely having a phone number on file is not consent.
After enrollment, we send a confirmation identifying Sunrise Press and restating frequency, rates, and HELP and STOP instructions. Consent to receive text messages is not a condition of purchase. Reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to opt out. Reply HELP, call 801-984-5555, or email support@sunrisepress.net for help. We also honor clear opt-out requests through other channels.
Mobile information and text-message opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. We use them only to operate the messaging program, including through providers that transmit messages for us, or as required by law. Those providers may not use them for their own marketing.
See our Terms and Conditions for complete program terms.
6. Cookies and Online Data
We and our providers may use cookies, pixels, local storage, and similar tools for essential functions, sessions, carts, preferences, security, analytics, and advertising measurement where used. Browser settings can control many cookies, but blocking essential cookies may impair the site. We honor legally required and technically supported privacy signals.
7. Artwork and Customer Content
Customer files may contain personal or confidential information selected by the customer. We use them to quote, design, print, fulfill, store, support reorders, resolve quality issues, comply with law, and protect our services. Customers are responsible for all necessary rights and permissions.
8. Retention and Security
We retain information as reasonably necessary to provide services, support reorders, maintain business and tax records, resolve disputes, enforce agreements, meet legal obligations, and prevent fraud. Periods vary by data type and purpose. We use administrative, technical, and physical safeguards designed to protect information, but no transmission or storage system is completely secure. Protect your credentials and notify us promptly of suspected unauthorized use.
9. Your Choices and Rights
Subject to applicable law, you may request access, correction, deletion, or a copy of personal information; object to or opt out of certain processing; or withdraw consent. We will not unlawfully discriminate for exercising an applicable right. We may verify identity and authority before completing a request.
10. Third Parties, Children, and International Use
Third-party services have their own policies, and Sunrise Press is not responsible for their practices. Our services are intended for businesses and adults and are not directed to children under 13. Sunrise Press is located in the United States; information may be processed in the United States and other locations where providers operate, subject to law.
11. Changes and Contact
We may update this policy and will post the revised version with a new effective date. Contact us with questions or privacy requests:
Sunrise Press LLC
Attn: Privacy and Customer Support
10520 S 700 E, Suite 100
Sandy, UT 84070
Phone: 801-984-5555
Email: support@sunrisepress.net